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Businiess name:
Doggie Couture Shop
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Review by:
citysearch c.
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Review content:
The first two times I shopped here, my items took three weeks and then a month respectively to arrive. In those orders I only had one item each time. My third order contained 5 items. One item was cancelled by them because it was out of stock. The next 3 items arrived after my dogs birthday, the fith item (a jingle collar) never arrived. I promptly returned all the items to their address with a confirmation code. The items were packaged nicely with tissue paper. I got the rudest email back that it was somehow my fault that I needed to return these items. Long story short, they kept all of the items I sent back (to resell obviously) and did not refund me whatsoever. My MasterCard disputed the charge, but then reversed it based on this companies lies.
Do not shop here. Terrible customer service, items can take up to a month to arrive (btw I live in the next state over), and no returns accepted -even when it's their error. Lastly, you may not even get everything you ordered but they will lie and say you did. Overpriced, discusting store.
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