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Businiess name:
Mei Minnesota Exteriors INC
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Review by:
citysearch c.
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Review content:
Company Name: Minnesota Exteriors Inc Categories: Siding Windows Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: September 30, 2012 Hire Again: Yes Description Of Work: Removed old siding and deck. Replaced all windows and doors. Repair rot as needed and flash for future deck. Installed Azek trim around perimeter to meet LP grade requirements. Installed LP Smartside lap on sides and back. Install LP Smartside on the front in a board and batten design. All siding was prefinished and the windows were Lindsay Sunview series with an Anderson sliding glass door. Member Comments: I bid this job out for over a year and called all the big players in the area and also some smaller companies. My house is about 20 square of siding and the estimates were all over the place. The top estimate was over $50k with a lot of bids coming back in the 40s. I think some companies throw out huge numbers just to see how dumb/rich you are. So when the sales guy, Dan, came out I was already jaded by the whole process. I told him what I was looking for and that I had a number in my head what I thought it should cost. He didn't try any hard sell tactics and out of everyone I talked to he seemed the most interested in getting the job and working with me to get to a reasonable price. I will say he definitely earned his money on this job. We went back and forth for about a year and he ran through many different scenarios to keep the price on budget. It probably bordered on ridiculous how many quotes he sent me but through the whole time he remained professional and didn't seem bothered by all the hoops he was going through to get the job. He even asked me to get other bids and reviewed them with me pointing out things he thought the other guys missed, showing how their low price was too good to be true. I eventually signed up with MEI and once all the materials were ready I stayed home and watched the whole job to make sure it was all done right. The guys were quick and efficient and the finished project looks great. I've gotten a lot of compliments and even an offer to buy the house! I'm satisfied and will call them again for future projects. One area of improvement could have been the communication about the status of the project and the speed in wrapping up all the finishing touches. The job was basically done in a week but there were small things that needed to be finished that got dragged out. Some of that was my fault because I'm away quite a bit for work but I think the project management could have been a bit more thorough. I was expecting the project manager to come out and see the job or at least call me to discuss but it was me calling customer service asking about the status of the final details and when they were going to schedule the inspection! It wasn't a huge deal for me since I'm a details person and prefer to be in control anyways. Cindy in customer service did a great job following up on everything and making sure I was taken care of. All of the little frustrations at the end were pretty minor and I wouldn't hesitate to hire them again. Overall A Price B Quality A Responsiveness B Punctuality A Professionalism A
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