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Businiess name:
Northridge Autocare
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Review by:
citysearch c.
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Review content:
I am writing this recommendation for Northridge Autocare for many reasons. I decided to try the place again after having a somewhat poor experience with the previous owner. I was surprised to see the change in the business and the friendly atmosphere that now permiates the place. The new change in ownership and management is great..these guys actually give a care...and they are honest...and no pressure. Business with Northridge Autocare has been changed from good service and a attitude to suit to a welcoming experience with the great quality repairs and attention to detail that reassures you that they care. The first person I sent to them was somewhat bothered by the fact that they would install her parts but with no warranty. I backed up the managers statement that they cannot warranty something they do not provide. She was trying to save money...but personally I think in the wrong way. She eventually agreed that they would provide the parts and labor and has been totally satisfied with them. The second person I sent was frankly blown away that someone would tell him what he needed and upon his question they were escorted into the service bay to visually inspect it for his own knowledge. That means more that anyone can possibly expect. He was thrilled with his experience and now refers people to this business. These guys are great. If you dont think they are you are either cheap, don't take care of your car or think that everyone in the auto repair business is a ripoff. I hope that these guys achieve what they are looking for as they left their last jobs as mechanics to open their own place.
Pros: incredible staff and management/ownership
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