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Businiess name:
Bob Penkhus Volvo
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Review by:
citysearch c.
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Review content:
I purchased a vehicle from here about two years ago. The car was fine but it was declared a total loss after an accident. When I purchased the vehicle I spent an extra $1600 on a vehicle service agreement which is supposedly refundable. I canceled the service agreement and was told it would take up to 8 weeks to receive the refund. As of today it has been 12 weeks and I haven't received it. I have called upwards of 10 times each time I am redirected to someone that can assist me we with my problem only to be sent straight to voice mail and my calls are not returned. They are great at taking your money but they don't want to give it back when its owed. Customer service is by far the worst I have dealt with anywhere. I strongly recommend taking your hard earned money elsewhere.
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