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Businiess name:
Steve Moore Chevrolet
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Review by:
citysearch c.
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Review content:
I went to Steve Moore to look at vehicles. I knew I had to purchase in the next few weeks, but was unsure of what I wanted. I was assisted by Sales Professional Kathryn Pegram. SHE WAS GREAT!! She answered all questions I had and was very knowledgeable on other vehicles I asked about. She did not pressure me into purchasing a vehicle and was very patient with me as I decided on what I needed to do. I had been in my previous vehicle (Nissan Pathfinder) for 10 years and taking on this responsibility was a little overwhelming for me. She reassured me that I would be well taken care of and this was evident as I was introduced to other sales professionals. I informed Kathy that I wanted to wait to make the final decision. Still no pressure! After leaving the dealership, I called back a few hours later to say that I would be in the next day to finalize the paperwork. Upon my return the following day, I continued to be greeted with a high level of professionalism. I was very emotional as I handed over keys that I had carried for the last 10 years!! Staff, again, reassured me that I would enjoy my new purchase (Chevy Equinox) and was patience with me thru the paperwork process. After leaving the lot, I knew that I was in good hands! Thank you very much Kathy (and everyone else that helped me) for your assistance, knowledge and patience! I love my Equinox and look forward to keeping it just as long as my previous vehicle!
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