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Businiess name:
Bell Rock Movers
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Review by:
citysearch c.
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Review content:
Stay away from Greg Penta, doing business as Bell Rock Movers. They cheated me and padded the bill at every turn, thinking they had me over a barrel. Greg's wife made a reservation for 3 men on the truck, supposedly at a discount. 2 men showed & told me there never are 3 men on a move! The 'move boss' wanted to charge me a higher rate per man. Greg Penta, the owner, was conveniently unreachable by phone all morning. \r
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The men were slow, not physically fit, and complained the whole time. They intended to milk the job. It became a game of trying to limit the rip-off. Wanted to charge $25 per item to blanket wrap and then cellophane wrap furniture! Tried to charge extra for items they called 'appliances.' Had the nerve to demand a tip afterwards, telling us 15% was the standard Massachusetts gratuity. Yeah, for waiters making restaurant minimum wages. The only thing that saved us was that we still had a few days on the lease. I stopped the job half-way through.\r
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I later hired 2 guys with a van - they were faster, cheaper, and better in all respects. After the move, Bell Rock Movers wouldn't answer the phone when I called. So Buyer Beware - stay away from Greg Penta, doing business as (DBA) Bell Rock Movers in Malden and Medford, Mass.
Pros: They showed up. Late, but they showed up. Did move furniture. Minimal damage.
Cons: Over-charged and cheated. Couldn't complete the job. Took twice as long as it should.
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