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Businiess name:
SpeedLA Matchmaking
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Review by:
citysearch c.
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Review content:
**********Do not use this company!!!!!**********\r
A TOTAL WASTE OF MONEY !!!!!\r
We purchased a LivingSocial deal back in June and have signed up for 3 different events of which all of them have been cancelled. With this last event, I got in touch with Jessica, who has actually been the only nice person in this whole ordeal. Jessica told me that the event was still going on. At the last minute, they cancel the event. Since this was the 3rd time, I replied to Angela's email informing us of the cancellation. I explained that I was upset by the cancellation and inconvenienced, especially after confirming there were no issues with the events. Diana wrote me back and thus started the issue. Diana asked that I explain how I was inconvenienced and how they were unprofessional. She claimed she had no knowledge that we had had events cancelled on us. It was as if she had no record of us at all. She made a comment about the fact that we paid less than their regular paying customers and that my friends and I were the only ones who had had that many events cancelled on us. No one else had a problem. She even sent 2 of us a stock email about how successful they are. I asked to speak with a superior to Diana and she refused. I wrote an email to corporate and got the same response as Diana from Tina. I told them I didn't want a response from them and Tina kept emailing me! All they needed to say was sorry and how can we get you onto another event or even recognize the inconvenience. Instead, they made it seem like the rest of their daters were more important and they couldn't be bothered by us. Do not use this company!!!!!
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