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Businiess name:
Legal Sea Foods - Burlington Mall
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Review by:
citysearch c.
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Review content:
Went to New England for the first time ever. Ate seafood at a large number of restaurants in the NE area. LSF was recommended for the lobster. \r
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Went to the LSF at Burlington Mall. Hostess was very friendly. Waiter was another story. We ordered lobster. The last time we saw him was right after the meal was brought to the table. He asked if all was OK. Then we started eating. The lobster was very rubbery. Brocolli was undercooked. Contated a waitress at the next table for some service, since out waiter abandoned us. We commented on the chewy lobster. She must have contacted the manager, who showed up with our waiter. The manager asked if there was a problem. The waiter butted in and commented he showed up and asked if all was ok and we said it was. (That was before we started to dine.) The manager agreed the dinner was not right, and offered another lobster for each of us. We asked to recook the lobster. When it was brought back, it was still rubbery. The manager agreed something went wrong with the meal, and comped dessert. We ordered Boston Creme Pie. Waiter brought only one (not four). Manager came by to see how it was going... we got the other 3 BCP's quickly. Waiter stayed away from the table the rest of the meal.\r
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We finally got his attention to get the check, and he said the manager comped the entire meal. On the way out, the manager caught us and apologized for the terrible meal. \r
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I will try LSF again, and hope for a better experience.
Pros: Manager realized our meal was lousy
Cons: Terrible waiter
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