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Businiess name:
Sky Moving & Storage
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Review by:
citysearch c.
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Review content:
I'd give them negative stars if I could.
DO NOT HIRE UNDER ANY CIRCUMSTANCE!!!!
TAKE YOUR MONEY AND RUN!
27 DAYS AND HAVE STILL NOT SEEN OUR STUFF!
Sky Moving and Storage will cheat, lie, and steal from you. Don?t be fooled by the receptionists. They will make you think that this company truly cares about you, when in fact all it cares about it taking forever to deliver your stuff and charging you for things you won?t even understand. They give you an estimate and tell you that this is binding and won?t change when they come to pick your stuff up. THIS IS A LIE. They basically ended up charging us TWICE as much, and charging us for things that they said they wouldn?t if we didn?t want (mattress covers, bubble wrap). I figured that I?d to hire them because the estimate was just too good to pass up. I WOULD HAVE PAID DOUBLE TO GET MY STUFF ON TIME. AND SO MUCH WAS BROKEN.
They played it real cool when they came to pick up our stuff and said that they would take it to their free storage until we got an address ready for them to deliver to. They picked up our stuff on JULY 29th. I called August 1st to tell them our new address and set up a shipping date. THEY DON?T CALL BACK, first off, so don?t bother leaving a voicemail. They told me multiple times that a truck was coming at the end of the week and would pick up our stuff to move it. 3 WEEKS LATER! ITS AUGUST 24th!!!
So here I am, at my new house WITH NO STUFF. IT?S BEEN 27 DAYS SINCE SKY MOVING AND STORAGE PICKED OUR STUFF UP! 27 DAYS I HAVE HAD NOTHING!
I am absolutely disgusted by everything that this company stands for. They have no respect or even care for their customers who put faith in them that they can get the job done. The worst part about this moving company is that I depended on them, and once they have your stuff, there is absolutely NOTHING you can do to get your stuff. They will take as long as they like because they already have half your money, and know that they will get the other half.
Our stuff finally gets delivered and at least 10 things are broken (including valuables bought in foreign countries and heirlooms). I called them and they said I?d have to file a claim through a third party and WOULD ONLY GET 60 CENTS PER POUND!! PLUS YOU HAVE NO CLAIM IF YOU PACKED YOUR OWN STUFF!!! Boxes had holes in them, tape removed, furniture scratched. THE BOXES LOOKED LIKE THEY KICKED THEM DOWN THE HIGHWAY FROM FLORIDA TO CALIFORNIA.
I?VE NEVER BEEN SO DISGUSTED WITH A COMPANY IN MY ENTIRE LIFE. RUN AS FAST AS YOU CAN FROM THIS COMPANY!
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