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Businiess name:
Dave's Auto Center
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Review by:
citysearch c.
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Review content:
I have recently had the misfortune of experiencing so called service at this company. Unfortunately, my vehicle broke down near this location, and as a ""convenience"", I took it here. This was the biggest mistake I have ever made. Their website states ""Dave?s Auto pledges to exceed your expectations of quality customer service and satisfaction."" This is not the case. In fact, it's quite the contrary. Not only is customer service not practiced by ""Dave"", he will hang up on you if things aren't going his way. He also will record your phone conversations without your consent, and with notifying you. I only found this out once he was throwing a tantrum and advised me that he would send me the recording. The website also states ""We at Dave?s Auto understand your time is precious, we will do everything we can to guarantee your automobile is safe and repaired quickly so you can get back on the road."" which is completely inaccurate. I was never offered a guarantee, they charged me for five hours of ""work"" that was not done, and my vehicle broke down the next day! I was charged almost $600.00 by this company and then was forced to take my vehicle elsewhere to actually get it repaired. I have filed against them, as apparently many others have as well. It was a miserable experience, and he is a miserable person to have to work with. Pay the extra money for a tow truck to bypass this horrible establishment.
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