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Businiess name:
Falcon Six Moving
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Review by:
citysearch c.
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Review content:
Most incompetent piano movers I have ever seen. I hired them to move a large grand piano for me, they showed up with none of the necessary equipment. They dropped the lid while removing it, scratching the piano. They promised me a 100 refund for this and 2 discounted future moves, so i allowed them to continue.... Later they decided to instead blame me and do nothing to rectify the situation, and have now stopped answering the phone when i call.They got the piano stuck on the lift gate and i had to help push it on. Then they promised me they were going to get extra help from the office and get a skidboard ( I cannot fathom why they showed up without this initially) before making the delivery. They did neither, and could not move the piano properly at the delivery location either, resulting in leaving my concert grand piano stuck outside in the rain FOR OVER AN HOUR. I have also received no compensation for this. As I said, they stopped answering my calls, their consensus being that since they wrote the wrong piano information on the paperwork that their insurance company would just deny my claim. I didn't write the order...they did. I want my 700 back at the very least since i now have to accept liability myself for both the physical damage and all future complications resulting from the humidity damage. Do not, under any circumstances, give this company your money.. don't even let them near your piano for free...
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