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Businiess name:
Gloria's Cocina Mexicana
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Review by:
citysearch c.
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Review content:
I use to love this place. I probably went there at least 25 times in the past. I haven't been there in a while, and we decided to go last weekend and my attitude about this restaurant completely changed. They went from about a B+ to an F. \r
First of all, we asked for some more chips and salsa, and the bus boy told us that there was an additional charge of $1 for each item. Now mind you, there were 10 of us and we were probably going to spend close to $200.00. Next, we waited forever (40-45 minutes) for the food to come. While we were waiting, not once did anyone come by to refill drinks or ask if we needed anything. I had to chase down the waitress and/or bus boy for anything we needed. Finally, the food arrived (BTW, everything on their menu had gone up $2.00 since the last time I came), and it wasn't like I remember. I got the fajitas (good portion) and they were different than before. Two of the meals were cold or luke warm. Then, there was the clincher for me. They basically brought us our tortillas. When we asked for more, they said that they cost $1 more per three. We stated that they did not give us enough based on the number of meals ordered, and the bus boy actually started arguing with us about it. I spoke to the manager who really didn't do much to gain my respect. She said they would not charge us for the extra 3 tortillas (even though they were owed to us anyway). She explained that in order to keep the costs down, they started charging for everything. She actually showed me where these new costs were located. I had to laugh as it was on the back of the menu where no one would look, along with a comment that says you can only dine there for 2 hours. Ok, so do they account for the length of time we actually spent waiting for the food? Nope! They asked us to leave after about an hour and fifty minutes. It was very rude too, much like the way that the other commenter mentions. In closing, I do not recommend this place, and I will go not go again.
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