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Businiess name:
Interface Talent Network LLC
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Review by:
citysearch c.
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Review content:
Everything sounded okay during our initial meeting but 3 things stood out: 1) the pictures from your photoshoot are not given to you 2) The photoshoot was VERY expensive and 3) the refund policy: 3 days to cancel. I did a $500 deposit on Sunday afternoon scheduled a photoshoot for a month out and after sleeping on it, called to cancel Monday morning. I was not routed to the Director I asked for but to a collection/call center type deal where some guy tried to convince me to continue on and lowered the initial price they gave me from $1200 to $800. After continously asking for my money back. I was told to send the request in writing and that it would take 2weeks to 30 days before i could get my money back. This is absolutely ridiculous because no services were rendered and the charge for the deposit hadnt even gone through on my credit card yet. And yes I should have known better than to give them a dime but my daughters were so excited at having an opportunity. I've been to top agencies and the prices are less than half of what interFACE charges for photoshoots ($600-3000). And during the interview they never mentioned having to wait a month for a refund, they said you have 3 days to cancel and you will get your money back. Wish me luck....today is day 2.
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