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I was a skeptical customer, since my insurance company (Progressive) wanted me to do my extensive 07 Tundra Crew Limited 4X4 5.7L work there. Anytime an insurance company recommends a shop, IMO it means the work is cheap for them. So I was expecting shoddy work, and that I would not be all that happy.\r
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Wellll.... Half of my truck needed new paneling. One door was mangled and wouldn't even close and the adjacent passenger door had trouble opening and closing. But insurance company hooked me up with a nice Dodge 4X4 V8 1500 that was a lot of fun to drive while the work was being done. There were so many panels that needed to be fixed on my truck, I was expecting AT LEAST a month of work, if not 6 weeks. Surpisingly, I got a call 2.5 weeks later from my insurance company saying that the work was pretty much done. I thought it was a mistake, but 2 days later, 2 Guys called and said come get my truck. I'm thinking, OK, that's gonna need to go back, so I drove up there prepared to find all the problems that still needed work.\r
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When I got there, I saw what appeared to be a new Tundra sitting on the lot. Didn't think it was mine, but instead a new one that maybe someone working there had purchased. Upon closer inspection, learned that the truck WAS mine. I looked for problems with pinstriping, but it was perfect. I opened and closed the doors expecting alignment problems other posters spoke about, but the doors latched just like they did when I bought the truck from Toyota. Headlights that were missing from the accident were present, functioning AND aligned (beam went where it should). Even the fog lights were aligned correctly. The sonar sensors all worked, both doors locked and auto windows functional as expected. I am an engineer, so I am extremely pickly. The paint job was perfect, and the gaps between panels were factory spec and consistent along the lengths of each panel. They had even buffed out a scratch on a panel that was not a part of the repair.\r
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I did find one mistake, it was a piece of plastic on top of the truck that would be hard to see if you were under 6 feet tall. It was very small, and obviously forgotten. So I asked about it. 5 minutes later, they found it stored in the truck, and glued it where appropriate (5 minutes) and were very apologetic and helpful. \r
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Now I drive a truck that looks showroom and its 4 years old. \r
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To all of you who have negative things to say about this body shop, I wonder what your motivations are, cause this was the best body shop I EVER worked with. They have the distinction of being the ONLY shop I have accepted work from upon first visit. They are helpful, and do 1st class work. They take their time to do the job right. I wouldn't have it any other way, personally.... --James Jones\r
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