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Businiess name:
Abbey Carpet and Floors
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Review by:
Kate B.
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Review content:
I have been working with Abbey Carpet for several years to resolve problems with my flooring installation. Repairs have been made to these problems but the repairs did not hold up. One problem is that the people selling the product are not the ones installing it. Also, the workers that performed the work were not actual employees of the company. We were not informed of this when we contracted with the company. It seems to be common practice in this line of business to subcontract, but they did not send a company representative to oversee the work. Had this been done, the rework may have been prevented. There were also some language difficulties. I recommend looking elsewhere for flooring services.
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