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Businiess name:
Hillcrest Animal Hospital
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Review by:
citysearch c.
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Review content:
I have been using this vet clinic for the past year and have been satisfied with the service and care my dog received.\r
This past week I called at 8:00am, just as the office opened, and explained that my dog was severely ill. The person I spoke with said we could not get an appointment until the afternoon and that their emergency appointment time slot for the morning had already been booked. I do believe the person I spoke with understood the urgency of the situation. I was very dissappointed that the clinic was not more flexible concerning emergency appointments.\r
I contacted the White Bear Vet Clinic and even though we were not current clients and even though all their appointment times were booked, they told me to come in immediately and they would work us in. I was there by 8:30am and we were immediately brought into an exam room- the vet was there by 8:35. Sadly, our pet did not survive but I was extremely impressed with the care and compassion received at the White Bear Clinic.
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