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Businiess name:
San Diego Luggage
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Review by:
citysearch c.
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Review content:
I will not return to this place. Poor customer service. Not helpful, rude and not very knowledgeable. I went into this store thinking they were John's Luggage and when I inquired they tried to pass off that John's Fifth Avenue Luggage had closed and they took their place. Then to top it off, I bought an item for a trip that was defective and when I returned from my trip, they would not give me a refund because I was two days past the 14 day return policy. I said ""I just returned from a trip, I think there should be a concession for 2 days."" Manager's response: ""I don't care if it was one day.""
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