Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Cartridge World
|
|
Review by:
citysearch c.
|
|
Review content:
This is the first time I used Cartridge World (CW) as I have always used HP (Hewlett Packard) products. I exchanged my HP empty cartridges and bought 2 refills at CW. I put one of the CW cartridges in the printer and it was damaged, it only printed the bottom half of each line of text so I could not read any of the print on the page. I put the 2nd cartridge in the printer and received only blank pages, it did not work at all. I took both of them back to Cartridge World told them both of the cartridges malfunctioned or were damaged. The clerk weighed both of them agreed to replace the cartridge that was printing only 1/2 of the text but said the other was empty and that someome in my house had used and emptied it so there was nothing he could do,\r
\r
I told him this was one of the new cartridges from Cartridge World and I did not use it as all my previous cartridges were HP cartridges and this one is not an HP cartridge but a CW refill. \r
\r
He said “I don’t believe you, I think you used it and are trying to return it.” \r
\r
I assured him these were sold to me this way by his company as all my other cartridges were HP. He kept saying someone (in your home) used this one as our company would never sell one like this. \r
I said, “I guess your company is perfect and never ever has any quality control issues?” \r
He didn’t answer me. \r
I said: “No one used this cartridge at my house as I’m the only one there.” And then I said: “Are you calling me a liar?” \r
He said; “Well I’m not saying that.” \r
I said:” if you don’t believe that I’m telling you the truth then you are saying I’m lying.” \r
He begrudgingly agreed to replace both of them. \r
After being called a liar, I said: “Forget it just give me my money back.” \r
He then sarcastically said, ‘Yeah that’s probably a good idea.” Meaning yeah we don’t want you as a customer. \r
\r
Quite frankly, dealing with them has been a huge waste of my time. There was absolutely no money saved, between having to run out and quickly buy an HP replacement at my local store after hours because both of CW’s cartridges were bad, wasting many pages of paper trying to figure out the printing problem, 2 trips to CW 10 miles away, all of my wasted time, and finally being accused of lying by the store clerk, that was the frosting on the cake. It was not worth it. And as a side note, the quality of ink is nothing like HP’s cartridges, it’s faint and dull. \r
\r
I have since found Costco refills cartridges - your own cartridges - while you shop for ½ the price of Cartridge World’s and the quality is much better. DON’T WASTE YOUR TIME, MONEY OR ENERGY AT CARTRIDGE WORLD. \r
Cons: Defective cartridges, bad quality ink, terrible customer ser
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|