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Businiess name:
Dimension Computer Llc
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Review by:
citysearch c.
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Review content:
Horrible company. Brought computer in because it would not boot. Dimensions staff were specifically told to 1) call me before they did anything and 2) do NOT wipe the computer and reinstall. I did not hear anything from them until they called and said the computer was ready. Dimension had wiped the computer and reinstalled. Also, they completely wiped ALL data from the main profile. Data that I have had for over twenty years. The data from all the other users profiles was able to be transfered. After contacting the store to see if they still had a backup of my other profile, I found out they replaced the hard drive. The technician said that my hard drive had bad sectors and they transfered what they could. So my old hard drive is gone and I definitely have no way to recover any of my data. If you use this company, you do so at your own risk. And yes, I understand that I could have prevented this with a back up. However, I have had computers for over 20 years and have never been unable to retrieve my data.
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