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Businiess name:
Paystar
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Review by:
citysearch c.
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Review content:
I switched from ADP to Paystar a few years ago and I could not be happier with my decision. \r
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As a small local business, they are able to offer incredible customer service. Their company policy is that someone always answers the phone. In 3 years, I have never gotten voicemail. Not only that, but everyone who answers knows me personally and knows my business. The employees are competent and have great customer service skills. \r
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That said - everyone makes mistakes, and Paystar has made some with my account. In every instance where a mistake was made, they admitted it, took responsibility and immediately fixed it. In instances where other payroll companies would have left it all on me, Paystar took charge. \r
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Ultimately, the success of any business comes from the top down. At the heart of Paystar is the owner Clay. He is an honest businessman with a heart of gold. He is devoted to his business and devoted to his customers (one year he hand-delivered my company's Christmas bonuses just to be sure they wouldn't be delayed in the mail!). \r
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This is an example of what companies should be like! They are genuinely concerned with the quality of their service and of the well-being of their customers. They are competitively priced and do a great job. Switch your payroll service today!
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