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Businiess name:
Skinner Electronics
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Review by:
citysearch c.
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Review content:
We have a Sony 42"" TV that we just bought two years ago and we had a message that the light was burnt out and to replace it. \r
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We went to the store and explained what the message on our TV was saying. They gave us a bulb that they said would work. When we got home it didn't work. There reciept states they do not refund bulbs. The bulb was almost 200.00 dollars.\r
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When we tried to return the bulb they said it was the optical sensor because they have seen this problem before. That is a thousand dollars to replace.\r
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They are a Sony authorized dealer and knew what the issue was and said nothing and sold us the bulb. If you hire one of there technicians to replace the bulb it will cost you $75.00. If you pay the technician fee they will tell you the truth and you don't have to pay for the bulb. \r
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They know that the bulb is not going to work and it is a manufactor error but they still sell it to you.\r
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Also as far as customer service goes they don't have decent service. My 13 year old stepson noticed that they have attitudes, they act like they can't be bothered and they all like to sit around and watch Soap Opera's. He want's to know where he can get a job like that when he's 16.\r
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Save your self the grief and go to Salt Lake for your electronic buisness. I have dealt with lots of professional, honest places in Salt Lake. Gossip Girls with out a clue when it comes to electronics who veg out and watch soaps should not be working at an electronics store.\r
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Pros: Location
Cons: They sell parts that they know won't fix your problem.
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