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Businiess name:
Auto Sense Auto Repair & Tire Center
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Review by:
citysearch c.
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Review content:
Most auto repair shops are fair when they charge for parts and labor. The rest will take the customer to the cleaners. For example. PCV Valve cost $ 5.00 the customer can install it themselves. Certain auto repair shops don't mind telling the customer they need a PCV Valve weather they need it or not. Customer is told part cost $100.00 plus $50.00 for labor. Customer says ok I guess I need this. Later the customer finds out how bad he or she got clipped. Thats how they learn. A few will learn anyway. This is what happened to me at Auto Sense. They gave me gifts, coffee mug, ink pen and ask for my DOB, so they could send me a birthday card. I wrote a list of things my vehicle needed done. My list was kind of wordy and filled with details, but I only needed 4 things done to my truck. They were. Flush and fill cooling system, check front end parts for ware. Check ABS brakelite trouble and the U joint for ware. Auto Sense came back to me with a long list of parts to replace and repairs to be made and the estimate was $2,100.00. I said forget it I'm out of here. Many of the repairs Auto Sense wrote down on the estimate were wrong. They were fake repairs or things I didn't want them to bother with. The following list of parts and repairs were added by Auto Sense to my to do list and are wrong and unnecessary . Upper Control Arms for Ball Joints--Left Stop Lite out--Rear ABS Sensor--Mass Air Flow Sensor--Batter Terminals need cleaning--Master Cylinder--Differental Leak--.My original to do list had 4 things written on it. They added 7 more repairs that I was not concerned about or having trouble with. Plus Auto Sense said "" Customer advised vehcle unsafe to drive"" It's been 5 months since this warning and my vehicle has not crashed or burned yet. Auto Sense did get away with clipping for $273.34 for colling system servicing and connecting the vehicle to the Comprehensive Diagnostic Machine. They did that without my permission. Avoid Auto Sense.
Pros: Auto Sense will give away a nice coffee mug.
Cons: Auto Sense will try to do more work than is really needed. They will make work & repairs.
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