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Businiess name:
Cakes By Creme De La Creme
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Review by:
citysearch c.
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Review content:
If I can give zero stars I would. Very bad customer service. I've never experienced being yelled at as a paying customer. They made a mistake in our customized order but they kept giving LAME EXCUSES! We've exchanged e-mail regarding the specs of the cupcake and cake order which they agreed on. I even included pics of what I wanted. Come pick-up time, they missed several specs and they kept saying that that's how their standard cupcakes look like. We wanted just plain WHITE icing. They said that we didnt specify that we didnt want chocolate. I asked if we were to specify""we dont want blue on our cupcakes, we don't want red on our cupcakes, etc""...the baker just answered ""YES, you have to specify that""..how sarcastic and just plain annoying. The senior baker even yelled at us and said ""GIVE THEM THEIR DAMN MONEY BACK!"" Can you believe that??? They should at least know how to RESPECT customers. I wish other people will see this and look for other businesses that DESERVE our support.
And honestly, I don't understand why people are going gaga over their cupcakes and cakes. The taste is not extraordinarily special. I've tasted better cakes here in Seattle.
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