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Businiess name:
La Maschera
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Review by:
citysearch c.
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Review content:
Whatever you do... DO NOT eat at La Maschera Ristornate in Old Town Pasadena. I took our top clients there last night, for what I hoped would be a top notch dinning experience. It was EXTREMELY DISAPPOINTING. We waited for over 2 hours for our food. I asked the manager, after waiting nearly 2 hours, for our food and he replied, 'what's the big deal, your talking and having a good time."" When the food finally arrived, my lasagna was cold. My boss commented that nothing on the table was fresh. Our clients were polite, but I did hear one comment that he'd eaten there before and the food was terrible. I paid the $851 dollar billed and left. Yes, it was $851 and they acted like they could have cared less about our business. The resturant was not busy, only 2 other tables. I phoned the resturant today to let the owner know about our dissapointing dinner. Apparently, the man who was not helpful the previous night, was actually the owner. He was extremely rude to me on the phone. I explained my dissapointment and he replied, ""what do you want me to do about it."" I said I just want the owner to be aware that we were not satisified. ""He said that he was the owner and that if I didn' like it then I shouldn't come back and he actually hung up the phone on me. I could not beleive a resturant owner would behave so badly. Apparently, he is not concerned w/ satisfying his customers. I would avoid this resturant and pass this along to spare others from the same misfortune that we had.
Cons: Service and Food - HORRIBLE
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