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Businiess name:
Fugaise
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Review by:
citysearch c.
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Review content:
On 8/3/07 after fighting traffic for an hour to get there, we arrived and were greeted by the host. The place was dead for a Saturday night. After about 6 minutes with no water or drink menu, my wife and I began to get irritated. When the server finally arrived, I politely asked if they were short staffed. He insolently said ?No? then proceeded to tell us about their tasting menu, which he knew very little about or didn?t care. \r
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After he walked away, we were irritated enough that we whispered about going elsewhere. The host came over and asked if something was wrong, and my wife respectfully started to assert that our wait was quite long, about 8 minutes, and no one had even come over to get our drinks ordered. And like a bullet the host ripped the menus out of our hands and told us maybe WE SHOULD COME BACK ANOTHER TIME AND WALKED AWAY! It was the rudest thing anyone had done to us. Especially since we were loyal customers and he admitted to seeing us there before. On the way out he followed us and said he wouldn?t TOLERATE my wife exaggerating how long we had to wait? ?after all, it was only TWO MINUTES?? he said. We know for a fact it was 8 because we quietly kept track on our cell phones. He followed us into the street and he and I were arguing as we walked back to our car. \r
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The length of time we had to wait is a moot point by now. He was way out of line by losing his temper with us. He could have said ?sorry about the wait? what would you guys like?? but he blew his top. We?ve heard the rumors they're suffering, so we?ve tried to support them whenever possible. We were told to expect a call from Don (the chef) personally, but no call ever came. I left a civil message with Don the following Monday 8/6/07 letting him know we had a nightmarish experience there, and he never called back. We?ve referred tons of people there, and we?ve stood up for the place when people bashed it. The word on the street is their service is horrible, and now I?d agree.
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