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Businiess name:
Air Speed Internet
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Review by:
citysearch c.
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Review content:
Been with them a couple years. Hi price and slow speeds. Lost internet last saturday and called there after hour number all evening and all of sunday and no one picked up. Called the office Monday mourning and the guy sounded like he had party hard over the weekend which is why I probably didn't get a call back. Awe to be young again! He said he would take a look and whats going on and call me right back. Well about an hour or so went by so I called him back and he tells me he just fixed the problem. Hmm Ok. Call back would have been nice. I asked why I got no call back over the weekend and what assurance I have that I will get a call back in the future and he had no answer for me. I told him to have someone call me that could give me an answer. Few minuets later I get a call from another young guy tells me what was wrong with my connection but had no answer for the no call back. Told him my daughter had to go to McDonald's (Free WiFi) to send her lab report that was due by sunday 5 PM. He Was trying hard to contain his laughter. Yea I suppose if I were in his shoes it would be kind of funny. Well I can appreciate how he was covering for his buddy but it was a bummer not having any internet over the weekend. Not reliable service so far.
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