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Businiess name:
Tobler's Flowers
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Review by:
citysearch c.
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Review content:
My coworkers ordered a beautiful flower arrangement for me from Toblers to be delivered on Valentines Day. They had also paid additional money for ""guaranteed delivery"". Yes, they DID get dropped off at my business ON Valentines Day. Outside of the building (of a multi- business building) - in freezing temperatures. Needless to say, the arrangement looks pretty bad. I spoke with the manager, who explained that they contract with other drivers on Valentines Day, and even though they explain the ""rules"" (no drop off after 5:00), he said ""not all of the drivers pay attention to the rules"". He did say they would send another arrangement, as well they should. 2 days later, my arrangement is dead. But what bothers me is that he didn't seem bothered by the fact that his ""contracted drivers"" do a poor job. This is why I'm giving a bad review. Valentines day is not an excuse for poor service.
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