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Businiess name:
Jump High Rentals
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Review by:
citysearch c.
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Review content:
The bounce house was to be the highlight of my four year old grandson's birthday party. \r
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My daughter reserved through Jump High Rentals and the night before the party she called them to confirm delivery. They promised to arrive at 7 a.m. the next day ...so I got up early (much earlier than I would like) that morning.\r
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At 8:00 they had not arrived so my daughter called again and they said they were running late but would be there within an hour. I didn't go to the store for the last minute items. I waited.\r
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They didn't arrive at 9:00. We called and were told they were ""right down the street"". We waited.\r
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10:00, no bounce house, call and get voicemail. \r
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By noon we were in a panic. I called, my ex-husband called, my daughter called, my step son called. All we could get was voicemail.\r
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The party came and went with no bounce house.\r
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The owner called the next day and was very apologetic. I had to ASK for a free rental for my next grandchild's b-day. He agreed. I asked for it in writing. He agreed. I gave him all my information. I never received the letter confirming the free bounce house rental for our next party. I called again and he promised to mail it. I never received the letter. I call ONE MORE time and he promised the letter. That was two months ago. I've never received the letter.\r
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So, because he won't make an effort I am certainly NOT going to hold my breath that they will show up for the next party, and I am now writing this review - as much as I don't want to.
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