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Businiess name:
Costco Wholesale
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Review by:
citysearch c.
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Review content:
I have been to several Costco's through out the US. I have never been questioned by management. Instead the management at this location made the specific point that a GPS that I had once purchased at there location displayed a different model number. If that is the case, it would have been due to the inaccuracy of there system or the cashier that rang in the product. At any rate, after I returned to that Costco, during the following visits I had to go to the customer service desk because the cashier had stated that there was some type of a flag on my account. All of these events added 20-30 min to my shopping experience when I had an alotted schedule. I have also spent several hours in the optical dept there waiting in line where they had 2 rows of chairs set up. If an optical shop has 2 rows of chairs set up would that not be a clue that more hired help could alleviate problems. I am not sure what the solution is; According to past history it would be more time efficient to drive an additional 20 min out of my way to avoid this Costco; and report the issue to Costco headquarters. By reading other peoples reviews I can see that I am not the only one the feels this way.
Cons: Slow Customer Service
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