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Businiess name:
Onyx Consulting, Apple Authorized Service Provider
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Review by:
citysearch c.
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Review content:
Terrible
I took my MacBook here after grabbing the screen and leaving a thumb size bruise on it.
Onyx replaces it for a little over $300.
Less than 18 months later the screen goes out. I decide to take it to the professionals at Mac. But they won't replace an after market part.
So reluctantly I take it back to Onyx thinking they will probably replace it for free or cut me a break. I was wrong. They wanted to charge me full price again which was a lot mrs than Mac was going to do it for ($200). The guy actually said that it wasn't their fault that a lightning strike could have caused a power surge that fried my screen...Sure. Nothing has ever gone wrong with my Mac but a bolt of lighting strikes it and breaks the one part that onyx installed.
If you want substandard parts for a higher price than the expert at Mac charge than this is the place for you. If thats not enough, you can count on rude employees.
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