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Review content:
Clearly I did not come across the previous reviews before I agreed to take our 2 dogs there, otherwise I never would have put our dogs in this kennel. We have two black labs, one 40 lbs and one 100 lbs. Over the phone I had asked if they could be put in the same run, and if so, did they have runs big enough to accomodate the two dogs. I was reassured that they would be put together, and that they would have plenty of enough room. Upon dropping our dogs off, I talked to the girl at the reception desk and asked her if they would be in an indoor/outdoor run, and have access to use the restoom outdoors. Our dogs will NEVER use the bathroom in the house, and I know that if they were forced to use it in their tiny kennel they would hold it and possibly get a bladder infection. She again reassured me that they would be able to go outdoors all day, and that the door to outside would be shut at night; and she also added that they would have water at all times. I debated asking if I could go to the back and see exactly where they would be staying, but against my better judgement, I trusted them. I did, however, walk around the entire perimiter of the vet/kennel building. It is almost entirely fenced in, giving the appearance of ""outdoor runs"". I looked through all the fences and no where were there outdoor runs. In fact, the building appeared to be completely sided, with NO doggy doors leading outside at all. My husband tried to convince me that they would be fine, so I reluctantly left. Upon picking them up only two and a half days later, our dogs had dried poop ALL over them, and it was clear that they had been forced to not only use the bathroom in their small kennel, but also to lay and step in it. Out bigger dog has a huge sore/cut on the inside of her eye and her feet were bleeding in several places. Our smaller dog also has several small cuts on her legs. Both of our dogs ran to the wooded area and immediately peed for several minutes. When we board our dogs we always stop at Dairy Queen when we pick them up to get them a little ice cream to let them know we are sorry they had to be left alone. While my husband ran in to DQ, both dogs were panting heavily almost 30 minutes after we piccked them up. I had a gallon of water left over from our trip that was about 3/4 of the way full. They proceeded to drink every last drop of the water in the jug, which led me to believe that they were not even given water at this place. Our bigger dog was not even interested in the ice cream, which is so hugely abnormal for her, and just laid down and panted for almost the 3 hour trip back home. I gave them a bath as soon as we got home and had them drink as much water as they wanted. Both of our dogs were acting weird last night, they usually sleep in our bedroom with us, but both of them paced nearly all night. I debated calling the kennel and asking what in the heck happend to our babies, but after reading the previous reviews see that they will deny everything anyway. I am hoping their cuts and scrapes heal and they return to acting normal soon, otherwise I will take them to the vet and surely pay for the consequences of taking them to this horrible kennel. Please, listen to the many bad reviews this place has been given, and DO NOT TAKE YOUR DOGS HERE! (oh, and one more thing, when my husband went in to pick up the dogs, I waited in the car with our son. After almost 15 minutes of him not returning, I ran in to see what the problem was. Supposedly they brought out the wrong dogs the first time. Not a good sign when they don't even know which dog is which.) I will never again board my dogs anywhere again without getting to see the exact kennel they will be staying in in the back. I have always said that any place that has the back of the kennel closed off is trying to hide something, and in this case, that seems to be what is going on.
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