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Businiess name:
Howl-A-Day Inn Of Trolley Road
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Review by:
citysearch c.
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Review content:
I am new to Summerville, just moving here from Pa. We had to go back to Pa and move some more stuff. I placed my 2 collies and 1 cat in their care from 11/17 to 11/21 with a request for bathing and nail clipping. I called on 11/21 in the morning and left a message on a machine as to what time they would be ready to pick up. At around 4:30pm I finally got a call that they were ready. When I got there, my puppy(9 mos old) had scabs all over his snout and ears. His testicles were Inflamed and infected. He was also cowering which he never did. This was a playful, loving puppy. I was told the reason was because he was severely matted and the hair had pulled from matting. So untrue.(There is little or no hair on a dogs testicles and not enough hair on the snout for this to be possible). Also I am an animal fanatic-my dogs are well groomed. I said nothing and the next day immediately took him to another vet who determined that my pup was viciously attacked by another animal. It is well documented. He also lost ALOT of weight-cause undetermined as of now. He has a serious infection and he is in pain for which he now has medication. Later that day I went to this ""kennel"" and told the woman at the desk what I learned and she tried to deny it. I told her I had no time for nonsense and asked that the vet that owns this place call me to discuss this. Being that it is Thanksgiving, I didnt expect a call however if he is an honorable man he will call me by Monday. (The other 2 animals were fine) Please note it is very small and they do double up dogs in cages(same owner) It also has an odor and I wonder how(if) it is disinfected. I wish I had heeded the previous review. Also the new vets ofc told me they had 3 other people complain about this place. IF YOU LOVE YOUR ANIMALS DO NOT BOARD HERE! By the way the grooming ($102 worth) was lousy and not worth it. I will post again if there is any updated information.
Pros: IT WAS DOWN THE STREET FROM MY NEW HOME
Cons: THEY DO NOT CARE FOR ANIMALS PROPERLY
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