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Businiess name:
Howl-A-Day Inn Of Trolley Road
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Review by:
citysearch c.
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Review content:
My lab went here 3 times. Each time the dates were messed up. I alwas had to call to stay on top of things and make sure they had the correct dates that we had booked etc. At first the place seemed okay compared to other kennels. The short of the story is my dog was not being taken out like he was suppose to be. Also, I was given different information from 3 people that worked there, no one seemed to know the policys. My lab was suppose to be given a bath on the 7th DAY, just like he had been the last two times but the third time they decided not to given him a bath. When I called to question about the bath I was spoken to very rudely by the young lady who works behind the desk. Then later the manager called me back and yelled at me. Yes it is very hard to believe; even I was stunned but she called my house accusing me of beign mistaken and yelling at me. I was very unhappy with this place and so was my dog. \r
Poor treatment to animals and unfriendly service= DO NOT GO THERE!!
Pros: Appears friendly at first
Cons: didn't take my dog out, very rude to me, got the dates wrong several times, policy varies,always someone different working the front desk....RUDE RUDE RUDE
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