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Businiess name:
Flying Pig Music
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Review by:
citysearch c.
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Review content:
I thought I'd give Flying Pig Music a chance at earning my business since I've lived in Forest Grove for a lot of years and always try to support my home town's small or sole proprietor businesses over going to the big corporate chain stores in the greater Portland metro area. In this particular case it was a huge mistake on my part. I contacted this store and spoke to a man named Ed (the owner) who sounded extremely unenthusiastic when he answered the phone and groggily murmured a few words that didn't sound like a hello or greeting. I thought I had the wrong phone number at first since the voice on the other end of the phone did not sound like that of a businessman or anyone who remotely works in a retail or customer service role where at least very elementary level social and customer service skills are required. I inquired about renting an amplifier head and explained that my amp head was in the shop for diagnostics, and meanwhile I wanted to use the rental amp from his store to check out my instrument to make sure it wasn't associated with the problem I believed was occurring with my amp head. Well Ed immediately said that he would NOT rent me out an amp head for fear that I might cause damage to his equipment. Right away I sensed a negative attitude! This was a very peculiar response to me because I made it clear that I was only going to use his equipment for a simple check/test at home. I mean come on now, its not like I was going to use this rental amp head at a full on jam session or live gig at a venue where high volume levels would be involved or other possible physical damage might occur from spectators, liquid substances, or other environmental elements. I think that my deposit on the equipment and other personal securities to be put down on the rental should more than cover the very remote chance that the amplifier head should incur any damage. Give me a break!!! What an insult to my intelligence during my very first experience with Flying Pig Music. Well, I told Ed that I can respect the fact he wants to protect his equipment, but the minor problem I was experiencing with my amp head and maybe instrument (not sure which yet) has been going on for a long period of time (years) and that my equipment has not incurred any issues or other signs of damage to date. He still did not want to rent out a simple, very inexpensive amp head for this trivial purpose. It was like he did not want to provide any business or service to me. He made me feel inferior! I agree with the other negative reviews that I've read on various review sites about Flying Pig Music and concur that the owner of this business is rude and insensitive to the needs of a customer, and it's evident that he lacks basic social and customer service skills. I suspect the owner must be well off financially and just running this business to give himself something to do because he sure doesn't care about providing any goods or services to potential customers or earning return patrons. In summary, I would never recommend Flying Pig Music to anyone even for their most desperate needs such as something like guitar picks or kazoos. That's a real shame because I have numerous friends and associates in the music and arts business that visit me here in Forest Grove and I could never refer them to this establishment for their needs while in town for either business or pleasure. Instead, I would recommend Beacock Music in Vancouver, WA for all your music needs, and Inner Sound in SE Portland for equipment repairs on the brands that they are authorized to service. Ive had impeccable experiences with both of those aforementioned businesses. Good luck out there and please heed my advice here. Thanks for listening.
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