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Businiess name:
Oliveto Cafe & Restaurant
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Review by:
citysearch c.
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Review content:
I used to go to the cafe downstairs quite frequently. I love the homey feel of the restaurant and the food is quite good despite a limited menu. However, the last 3 times I have gone have been terrible experiences. The service has been horrible, horrible, horrible. On 2 occasions, when we sat outside, we were completely neglected and had to keep going inside the restaurant to ask for a server or anything we needed. Yesterday was the last straw - I brought a friend who has never been to the Rockridge area and we walked in at 4:30. I asked the hostess if we could just have dessert and coffee and she said that was fine. We sat outside and couldn't get a waitperson to help us, despite asking twice. When the waitress finally did come outside (after we waited for 1/2 an hour) and we told her we just wanted dessert and coffee, she said ""just so you know, we don't usually serve only dessert and coffee here."" I told her we had asked the hostess and she said it was OK, but the waitress insisted they ""don't do that, but would let us do it this once"". The restaurant was very slow at this time, so it's not as if we were taking up seats at peak dinner hours. I was so embarrassed for bringing my friend there, but we just got up and left. I'm never going back here again and it's a shame because I used to frequent it. It seems like they've gotten new staff in the past few months and it's all gone downhill.
Pros: Decent cafe food, ambience, bar
Cons: Service, limited cafe menu
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