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Businiess name:
Value City Furniture
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Review by:
citysearch c.
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Review content:
I thought Roy's furniture delivery was ""questionable"" (read those reviews) And then I tried this pathetic excuse of a furniture store. You may find a rare gem among the mostly gawdy and tacky furniture, but be warned: The delivery and customer service are the worst I've ever encountered. Yes, even worse than Roy's. The lies, deception and questionable (read: borderline illicit) practices used by their customer service and delivery departments are so deplorable they should be shut down. If you like be lied to and have days, plural, to sit home waiting for your delivery - ie: ""Guaranteed"" you will be the first stop of the day between 8 and 9 AM but don't actually have a delivery until three days later, then this is the store for you. People tell me they have good experiences at other VCF stores, so you might want to try another one, but stay far, far away from the Niles store. \r
It deserves negative stars.
Pros: Reasonable prices, a few hidden gems
Cons: Deplorable customer service and delivery
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