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Businiess name:
Laser & Dermatology Institute of California
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Review by:
citysearch c.
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Review content:
I had a very similar negative experience that others have shared on this board. I booked a consultation to have my skin looked at as I was considering getting laser treatment. They told me when I booked the appointment that I would have the opportunity to have a physician look at my skin. When I arrived, they put me in small room where they asked me a couple of questions and said a man would be coming in to explain some potential treatments. I asked if I would be able to be seen by a doctor and she told me to ask the man Jetson when he came in. When Jetson came in, I asked him that after we spoke, if I could have a doctor briefly look at my skin. He seemed very offended and told me if I wanted to be seen by a doctor, I would have to book an appointment and pay the doctor. After this brief discussion, he looked at my skin for a couple of seconds and told me that I had sever scarring and acne. ( i do not have severe scarring and acne. I have minor acne and some sun spots). He had a clipboard and wrote on it that I would need four treatments and it would cost $8,000. I asked him if he could explain the laser treatment. He said that I would not understand the lasers and that all I needed to know was that the lasers are ""machines"". I was very insulted with this response. If am going to spend this kind of money, I want to know what is being done! I asked him if there were more affordable treatments for acne and he said no, that all they use are the lasers. I asked him at one point if he was a doctor and he told me no, but he said that he has worked for this doctor at the laser center for over 16 years, and has his authority to act on his behalf! I have never been treated so poorly and had such a terrible experience. I am married to a physician and he was appalled at my story when I told him. This is not only a terrible experience, but this center is taking advantage of uneducated and insecure people. I would make an argument that this clinic is a fraudulent practice with definitely negligent approach. I am an executive with a real estate company in orange county and if we ran our business this way, we would be out of business. I do not know how this practice has remained in good standing with the California medical board. I would urge any one who reads this to take action and write a review. I will personally be reporting this medical malpractice to the state board and the better business bureau.
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