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Businiess name:  The Spanish Kitchen
Review by:  citysearch c.
Review content: 
Not to mention, ""Margaritas of glass chips""... Last night, our $80 should have been comped. The salsa had no flavor... chips were good. While drinking my small $12 margarita, I rake my tongue across the inner edge of the glass and... OUCH! The edge is chipped... a sharp little nook in there. The waitress gladly took it back and apologized... wasn't HER fault, but it was annoying. Then... I am dead serious: the enchiladas were so over cooked on the ends, that the tortilla was dessicated and when we bit into them, we practically broke our front teeth on the leathery, inedible tortilla. All of this was made known to the waitress, who actually was quite apologetic, but at that point, I'd say, ""if you ever want to see me again, you'd better conjure up a contrite manager real soon who will at least buy me a drink or two, if not just comp the entire dinner."" But alas, nothing of the kind occurred. I paid the bill, but... I""m sending this note, in a letter back to the restaurant today asking for a full refund. I thought the dinner was deplorable, and I can't sleep knowing I paid $80 for it. Someone wrote in their comments that the place should be renamed ""Mexican Kitchen."" I'm afraid that that's being overly kind. The place has a nice atmosphere and some genuinely kind wait help (except that the table bussers also are a bit hasty about grabbing plates... must be a plate shortage in the ""Spanish"" kitchen, eh?) But alas, I digress. Spanish Kitchen may be a ""place to be seen,"" but you won't see me there. Follow up: 2 APR, They ignored my letter, COMPLETELY. Credit card issuer is now on them to issue a refund. I can't say enough negative things about a business that ignores complaint letters. Follow up: 3 MAY, SK did indeed refund my dinner costs at the behest of Amex. Thank goodness! Pros: Nice waitress, nice atmosphere and decor Cons: Food safety (chipped glasses), overcooked enchiladas, awful salsa

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