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Businiess name:
Sugar Land Health Care Center
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Review by:
citysearch c.
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Review content:
This place is the worst place to put a senior for care. The place smells. They are now doing a face lift by taking down the wallpaper and painting. The rooms are very small and the bathroom need a face lift also.\r
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Now to the care, there is no good care. The seniors that seem to be there on a permanent basis roam the hallways with no wone to watch them. The staff is never responsive to the needs. There is one lady that cries out for help everytime I am there. No one checks up on her. THe staff stay on break more then they work.\r
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The food , well there just is enough space to address it. The food is non eatible, but if it is all you have then you have to eat it. If you call the facility and is put on hold the recording talks about how they serve award winning food. NOT. I would not give that food to my dog. The drinks are always water down to be the weaks it can. The fruit rarely is fresh. The board of health needs to make a surprise visit. The feed seniors at 5PM for dinner, and nothing else after that. So the senior eat from the vending machine.\r
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I know all of this because my mother is there. I have asked several times to move her, but she says now cause she likes her roommate My mother cannot get out of bed by herself and wears adult diapers. The care not that she needs to be cleanes, i have been there and was told she had to wait until they come off their breaks. The nurses at the front station are like puppets. They only dispense the medicine. Ask them to do something, you will be told that you have to wait until the the person who works the unit come back. \r
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What hapen to customer service? My mother had had her clothes stolen. I say stolen cause I put her name in all her clothes and we dont get then back. I was albe to go tothe luandry room and look through the washed clothes, but they dont put them outside the room anymore. I have to keep replacing her clothes.\r
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I could go on but think twice before yoiu chose this place for care of your mother.
Pros: there are no pros
Cons: staff don't care about the residents
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