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Businiess name:  Tryg's
Review by:  citysearch c.
Review content: 
Thankfully I kept my receipt. Not till 2 weeks later on my CC statement did I realize I was overcharged conveniently by $35. Coincidentally I left a cash tip. After calling to speak to a manager after I realized I was over charged, I was told they would call me back. No call. For 2 days. Finally I called again and spoke to the manager, who was very inconsiderate and short with me. I was disconnected from the manager, and after calling back and waiting 5 mins on hold, the manager finally answers. After they agreed to refund my $35, they hung up. No apology, no gift card offered, nothing more than terrible handling of the situation by the manager. I certainly will NOT be going back, simply because of how the manager handled the situation. *********FAIL!!*********

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