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Businiess name:
P.F. Chang's
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Review by:
citysearch c.
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Review content:
I have had great experiences at PF Changs...not this time! I got in late from the airport, and conveniently walked across the street from my hotel to what has ALWAYS been a failsafe establishment in any other city I've traveled. Boy was I disappointed!\r
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First, half the tables were dirty with plates and glasses from long-vacated patrons. I was seated amidst this mess. It took 10 minutes for the server to ""greet"" me and she only did this by dropping off a menu...no inquiry of what I wanted to drink or ""hello."" When she came back...she was in a hurry...she wanted my entire order! I asked to order a cocktail first...a high-end Cosmopolitan. When it arrived at my table...it was served drawfed in a oversized wine glass because ""all the martini glasses are dirty."" To boot it was lukewarm and therefore lacked any ice crystals.\r
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I ordered my meal, which was served after quite a long wait for the volume of patrons remaining in the restaurant. Before I had three bites of food in my mouth, the server came back indicating it was ""last call""...even though it wasn't even 9:30 p.m.! It was evident both she and the bartenders were eager to ""move things along"" so they could check out early on a Monday evening. I felt very rushed to complete my meal, even though it had just been served moments before.\r
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Upon leaving, the manager was going around to several groups to ""move them along."" I was astounded at the lack of appreciation and customer service that this staff leveled upon their patrons. I would think twice if you are looking for a nice evening out with good service at this PF Changs location.\r
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I will say, the only redeeming thing was that the food was very good and served nice and hot. It is too bad I was so rushed to eat it that I couldn't enjoy it.
Pros: Good food and close walking distance from hotel
Cons: Dining room a bussing disaster, drinks served improperly, slack service
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