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Businiess name:
Schooner or Later
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Review by:
citysearch c.
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Review content:
Schooner or Later's charming location along the marina in Long Beach and average food does not, unfortunately, compensate for its very poor customer service. While this diner had reasonably good food, the restaurant staff seemed completely indifferent to our presence, and this attitude was reflected in the lack of service. As part of a small party of four, our food was dropped off without comment; any further needs we may have had could not have been met since no one stopped by the table. When we finally were able to flag someone down, it was someone entirely different from the person who had dropped off the food, who was also not the same person who had taken our order. After one member of our party had been bumped repeatedly by a waitress, a polite request that he not be bumped sent the waitress into an abusive rant. A brief conversation with the manager at the end of the meal was the greatest disappointment--to say we had been ""blown off"" would be an understatement. The manager continually interrupted with ""Is there anything else I can do for you?"", a strange comment because she had hardly listened, let alone responded to our expression of disappointment at our experience. She promised to speak to the waitress who had flown off in a rage, but we could hardly take her promise seriously, seeing as she hadn't bothered to get the waitresses name. In short, Schooner or Later couldn't have cared less about our being at their establishment. Next time we will go somewhere else, or try other restaurants close by like Mimi's Cafe and Claim Jumper.
Pros: Nice Location.
Cons: Poor Customer Service, Abusive Staff.
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