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Businiess name:
The Lobster
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Review by:
citysearch c.
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Review content:
It was my wife's birthday and we had talked about having lobster so I surprised her and made a reservation at LOBSTER in Santa Monica. What a disappointment!
To begin, the service at the front desk was only fair. Why? Our reservation was for 7:15 and we arrived at 7PM. There is a lovely seating area in the reception area where we could have comfortably waited to be escorted to our table yet we were hustled to the crowded bar and told to ""have a drink."" People like choices. Suggest the seating area for 15 minutes OR the bar. We were 15 minutes early, not 45 -- must we be hustled for drinks when we would have been quite comfortable seated on the sofa than crushed at the bar?
After 15 minutes at the crowded bar where we could not sit, we were seated for dinner. We asked for their 2.5 pound lobster @ $31 lb., a regular staple on the menu. After all the place is called LOBSTER. We were immediately told they didn't have the 2.5 lb. lobster but we could get the 3 pounder @ $31 lb. No other suggestion was made although the menu is extensive. Again, people like choices.
As a film producer, I've eaten in some of the finest restaurants in the world and have never been told the only lobster I could get was the 3 pounder or nothing. There were 1 1/2 pound lobsters on the menu. Why not suggest one of those? As much as people LIKE choices, that's how much they DON'T LIKE to be hustled.
My wife, who has owned her own restaurant in New York immediately smelled something ""fishy."" How can you be out of a staple at 7PM on the Saturday evening before Valentine's Day? I went ahead and orderd the 3 pounder and got a well cooked though miniscule, lobster. I thought it was an empty carcas! The little lobster meat that was there was delicious. My wife ordered only chowder just to order something as she is less tolerant than I. We ate and left and expressed our disatisfaction with the reservation desk.
I don't recommend this restaurant and I am not alone. My wife and I heard the comment, ""Next time we go to the PALM,"" by some diners on their way out. So, we ate at LOBSTER twice in one night -- the first and the last.
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