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Businiess name:
Gruntz
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Review by:
citysearch c.
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Review content:
In December 2008 my car was struck in the Crabtree mall parking lot (small parking spaces, Xmas shoppers everywhere, you get the idea...) by some woman who's insurance was covering the repairs. There was body damage to the driver's side rear door, rear quarter panel and wheel cover. I chose RJ&G as my repair center and had no previous experience with them.\r
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When I dropped my car off I was greeted by Travis who came and took pictures of the damage and explained what they would do to repair it. I told him that in addition to the damage the lady caused in the mall parking lot, could he fix a scrape on the underside of the passenger door from a few months back when I ran over a huge rock. He said it'd be easy since it was small and they'd have the paint already mixed. He quoted me $50.\r
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My car was completed in about a week and when I went to pick it up Travis told me he had completely forgot about the rock incident repair, and that if I left it overnight for him he would do it first thing in the morning. It probably took him not more than an hour because by 9am the next morning he had called to say the car was done. I went to pick it up and he said he was so sorry for the inconvenience and that he wasn't going to charge me for the passenger side repair... it was my ""Christmas gift"" from them. Awesome. :)\r
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I highly recommend RJ&G for car repair. They are the friendly type family-run business that are so hard to find nowadays, always smiling. They did a fantastic, professional job on my car and have every reason to take pride in their work. Thanks guys!
Pros: Great customer service, very knowledgeable and honest
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