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Businiess name:
Romano's Macaroni Grill
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Review by:
citysearch c.
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Review content:
We tried this place 3 times, thinking the first time the food was good but they must be having an ""off"" night. But every night seems to be off. Getting seated was slow, ordering was slower, & the food took forever. We had to ask for silverware on 2 visits. On the 3rd, they kept trying to give us someone else'es order. They just didn't get that it wasn't ours. Our food finally arrived stone cold. We'd brought grandma for her birthday; to be seated, she was told to step over food scraps on the floor (from a baby that just left). Then it took 15 minutes for someone to clean up the mess that was still right next to her chair. They charged for dessert we didn't order--it was just not fun. People told me the service is better in other locations, but this one we would not ecommend.
Pros: tasty food, big portions, ambiance
Cons: bad service, bad service, bad service
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