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Businiess name:
Brass Restaurant & Brewery
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Review by:
citysearch c.
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Review content:
My family and I like to dine at nice restaurants very regularly, and decided to give this place a try. We got reservations no problem on a Friday evening and sat outside on the patio. The waitress carded my sister, who is in her late 20's, my father who had turned 61 the day before, and myself (mid 20's). The waitress gave my sister a hard time for having an expired drivers license, but even though it is expired, it is a form of identification. My sister also works for Anheuser-Busch and provided her business card. My father also asked to please give her the drink. The waitress sent the manager and her little assistant to our table and then we had to do the whole thing over again. She carded me again after I had already been carded and was served. She asked to see my ID in a very insulting and rude way. She then ran off with her little assistant and a few minutes later sent him back to tell my sister that she will not be served. We paid for our drinks and walked out. We went across the street to Millrose and had a fantastic meal as always. We got our drinks no questions asked as the staff understood that an expired license is still a valid form of age identification. There is a time to deny drinks to those that might be underage, I understand that. A family who is obviously of age with ID should not become an issue. The fact that the manager carded me AGAIN after I had been carded and served was beyond disrespectful not only to me, but to the waitress that originally carded. This management team needs a reality check as does the reviewer that is defending them. I guess not only the management is clueless, but their regular patrons are as well.
Cons: management
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