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Businiess name:
Hard Shell
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Review by:
citysearch c.
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Review content:
Nice ambiance... kudos to the designer and owner for creating a great setting for an excellent meal... Unfortunately, nobody told the management or the Chef... terrible food and service. My grilled fish was completely overcooked until it was dry and hard on the outside... and yet it still smelled as if it was sitting around for several weeks. The wait staff didn't care... she aknowledged that it was bad, snarled her lip up at it and walked off.\r
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I dine out as I travel several days each week and enjoy a nice dining experience. This was one of the worst I have ever experienced for a fairly high-priced meal. I didn't mind the prices in the menu when we first entered the restaurant, but charging what they did for a truly disgusting meal was criminal.\r
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I still cannot believe the response I got when I showed the fish to the staff. She finally removed it when I told her I could not eat it... never offerred any comp or to take it off the bill.. never offerred to bring something else. That turned out to be a good thing, since I ended up getting sick about an hour later.
Pros: ambience is great
Cons: food was awfull and service was terrible as well
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