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Businiess name:
AAA Sparkling Carpets
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Review by:
citysearch c.
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Review content:
This is the worst carpet cleaner service I have ever had. Do not use them. I confirmed my appointment by email a couple days before they came out. The morning of the appt. they called me 4 times. The carpet cleaner said he was stuck in traffic. Then he called again and said he was still stuck in traffic. He came an hour and a half late. He was the slowest carpet cleaner ever. He didnt move any of our furniture and missed cleaning under the coffee table. It took him 4+ hours to get it done and then he ended up charging me extra for a little walkway. He left all the dog hair in the bathroom and never cleaned it up. We saw him a number of times making personal phone calls on his cell. There was a ton of dog hair and he did get most of it up. The carpet cleaner called me 3 times this am within about 2 hours. I called the owner and told him to call the carpet cleaner and have him stop calling me. There are much better options for carpet cleaners. It's not acceptable to be an 1 1/2 late.
Pros: They send you an email confirmation
Cons: Unprofessional, Late, Overpriced, No attention to detail!!!
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