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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
the rep who sold me the TV was solid, gave me all the info to make a informed buy, however since I was buying a 3D TV that was suppose to come with 3D bundle(include 2 pairs of 3D glasses & all 3 Shrek movies on 3D blue ray...$500 total cost) which they said they did not have in stock, also TV was not stock I had to drive to warehouse to pick that up, I ask if I could also pick up the bundle..their answer NO, so I got a reciept to pick up bundle later, I call the store a week later, and I get some story about how they can't reserve the bundle and I have to keep calling back, and there is a truck out there now that may have it but they won't know, so just keep calling and now I find out officially my date to get the bundle is almost 3 weeks from today 2/10, so I informed the person on the phone that it not my job to track down item that I already purchase....I think this is terrible customer service the focus is on selling not making sure the customer has all the stuff they paid for.\r
Concerned Customer...Victor Stewart 314.837.4304\r
or 314.341.2946
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