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Businiess name:
Yellow Checker Shuttle
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Review by:
citysearch c.
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Review content:
The past three times I have used Yellow Cab I ordered my taxi hours in advance. Not once did my cab actually show up. The first time this happened I called the company and was told that my cab had accidentally been scheduled for the wrong day. The second time it happened I was told that they did not even have the appointment I had made hours beforehand in their system. Tonight was the third week in a row this has happened. I called the company and was put on hold twice, and transferred to three different employees, none of whom were able to tell me where my cab was. When I realized that I had been transferred to a third employee, given that all I was trying to do was find out where my 20 minute late taxi was, I pulled the phone a couple inches away from my face and let out a loud ""Oh my God!"" The next thing I heard was a woman screaming ""don't you call here yelling and cursing at me!"". Of course I had not curse at her, nor had I yelled AT her. However, this woman began to berate me. She literally began some sort of angry diatribe, and I didn't even get the opportunity to tell her why I was calling!
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